Your Rights

Consumer Rights and Confidentiality

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We are committed to protecting the confidentiality and rights of our consumers by:

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•  Treating each consumer with the respect and dignity which should be afforded to every human being. 

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•  Requiring therapeutic services provided in a safe and consistent manner.

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•  Maintaining consumer records as protected by the Federal and State Laws and regulations.

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Your Responsibilities

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It is the responsibility of One to One with Youth to inform you about your rights and work to protect your rights. You have responsibilities too as a consumer. You have the responsibility to:

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•  Follow your Person-Centered Plan once you have agreed to it.

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•  Keep all appointments or call 24 hours before missing an appointment.

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•  Treat staff and other consumers with respect and consideration.

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•  Let us know when you have a complaint so we can help you find an answer to the problem.

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•  Make comments and suggestions to better serve your needs.

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